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Setting up Outlook 2003/2007 for Windows (Existing Users)

Introduction
This tutorial will take you through the process of configuring Outlook 2003 to check your Statistics e-mail. Athough the process involves a number of steps, it is actually simple and will only take about 10 minutes of your time. The instructions are very detailed, so please be patient and careful to closely follow the instructions in each step. Anything in bold type denotes the most important information in the paragraph. As an added feature of this tutorial, you can view a picture of what we're talking about by clicking on the "View Image" button as we go along.

Outlook 2007
Outlook 2007 is similar in setup to 2003. At some point we'll have a separate guide for it. Until then there will be notes with differences. When you start Outlook 2007 it will attempt to do a guided setup. This document assumes you did not use the guided setup. If you want to use it you can, but do not use the "Auto Account Setup", set it all manually, by checking the "Manually configure server settings or additional server types" box.

Outline \ Quicklinks

  1. Open Outlook
  2. Opening the Email Accounts Page
  3. Adding a New Email Account
  4. Choosing the Server Type
  5. User and Server Information
  6. Security Configuration
  7. Checking Your Mail
  8. Final Comments and Cool Tips



Step 1: Opening Outlook
To use Outlook, we first need to open Outlook. There are two common places for the shortcut to be place. First try opening the Start Menu, and click "E-mail". If outlook is installed correctly, it should open at this point. Please note that if Outlook Express starts and not Outlook 2003, the program is NOT installed.

The second place from which Outlook can be opened is under Start > Programs > Microsoft Office > Microsoft Outlook. If this link does not exist, then Outlook is not installed. Computer Support would be glad to install it for you, simply send an email to support requesting that Outlook 2003 be installed on your system.

 

Step 2: Opening the Email Accounts Page
The second step is to open the "Email Accounts" configuration page. Once you have started Outlook 2003 (step 1), click on "Tools" in the menu bar. Once the tools menu is open, click "Email Accounts". Please Note: The Menu Bar is right below the title bar and lists menus such as "File", "Edit", "View", "Go", etc.

Outlook 2007: This is called Account Settings...

 

Step 3: Adding a New Email Accont
At this point, there are four options. Select "Add a new e-mail account", because this is what you want to do. Once finished, click "Next" at the bottom of the screen.

Outlook 2007: This is called New... under the E-mail tab.

 

Step 4: Choosing the Server Type
This step is vary straightforward. The next screen presents five email server options. We run an IMAP server here, so select IMAP and press "Next".

Outlook 2007: Does not have this screen.

 

Step 5: User and Server Information
The next page prompts you for a lot of information. We'll start at the top left corner and progress down.

  • Your Name: Enter your full real name. (ex. Joe Smith)
  • E-mail Address: Enter your full email address. (Note: user@stat.osu.edu not ohio-state as in the graphic)
  • Incoming Server: mail.stat.ohio-state.edu
  • Outgoing Mail Server: mail.stat.ohio-state.edu
  • User Name: enter your stat username (ex. statuser)
  • Password: enter your stat password

This concludes the information needed to check your mail. However, the security settings still need set up or our mail server will not allow you to connect. To configure the security settings, locate and click on the "More Settings ..." button on this same page that you've entered your information into. It should be located almost directly above the "Next" button.

Outlook 2007: Slightly different, enter the data it asks for, but do not use the "Auto Account Setup", set it all manually, by checking the "Manually configure server settings or additional server types" box. Click Next. Select Internet E-mail. Click Next. On this screen fill in the above data, selecting Account Type as IMAP. Do NOT "Test Account Settings", click More Settings.

 

Step 6: Security Configuration
Setting up the mail server security only takes a couple of clicks. First, make sure that you are in the "Internet E-mail Settings" box that should have popped up when you clicked "more settings" in the last step (Step 5). Now that we're sure you are in the right place, click the "advanced" tab. This will be the last tab on the right. To enable security, you need to click on the two boxes labeled "This server requires an encrypted connection (SSL)". Both of these boxes should be checked. Also, while you're here, please confirm that the Incoming server (IMAP) port number is "993" and the outgoing server (SMTP) is "587". These numbers should have changed when you checked the security boxers. If they didn't, or if the numbers are anything other that "993" and "587" (respectively), then please put these numbers in before continuing. View the image if you have trouble.

Outlook 2007: Similar. On the Outgoing Server tab check "My outgoing server (SMTP) requires authentication", use the "Use the same settings" box. On the Advanced tab, set the Incoming server encrypted connection type to SSL. (The IMAP port changes to 993 automatically.) Set the Outgoing server encrypted connection type to TLS.

 

Step 7: Checking Your Email
When you are sure that the security settings are correct, click "OK" at the bottom of the box, then click "Next" at the "E-mail Accounts" screen. On the next screen, nothing else needs changed, simply click "Finish".

At this point you have set up Outlook 2003 to check your Statistics email. Outlook is configured to check your email automatically every 15 minutes, but to check it manually, you need to locate and click the "Send and Recieve" button on the Tool Bar. Refer to the image if you cannot find the button. The shortcut key for this action is "F9" on the keyboard. If this shortcut does not work, make sure your function keys are enabled on your keyboard. This usually involved pressing a key located somewhere on the keyboard labeled "F" or "Funct." or something similar. Note that I am not referring to the key you use to type the letter "F", but another special key that might also be labeled "F".

Outlook 2007: Important! To save your sent mail on the server, not on your local machine where it is not backed up, you must: go to the Edit menu, Purge and then Purge Options. Click on Folders. Select "Choose an existing folder...", you should see "Sent" in the list. Highlight it and click OK. This will direct your sent items to the server where you can access them from any account.

 

Final Comments and Cool Tips
Outlook 2003 is an incredibly powerful program that can do many things including your contacts, tasks, to-do list, caldenar, and much more. It can also synch to a handheld computer. For further information on any of the following topics please send an email to support for assistance.

  • Backing up your Outlook Folders
  • Managing Contacts, Tasks, and Calendars
  • Setting up your home or OSU email in addition to your Stat ma
  • General questions and concerns
  • Troubleshooting and Problem Solving

 

This is the end of the tutorial, click here to return to the top of the page.



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