In general, it is best to send mail to support to contact us. Usually, the response will come from one of us as listed below. If you drop in any of us will attempt to help you if we have the skill to.
Responsibilities: Linux, Macintosh, e-mail server, web server, database server, security, computer purchasing.
Responsibilities: Anything Windows: servers, desktops, laptops.
Responsibilities: Learning technology support (tablets), webmaster and Department communications, Carmen expertise.
We don't debug programs, but can help in some cases.
We do not know much about these packages as we aren't statisticians, but we may be able to point you in the right direction.
For installs and problems with classroom/instructor computers send mail to firstname.lastname@example.org. If this doesn't get response, contact us.
We will try to answer questions, but these should most likely be directed to 688-HELP, the OCIO help line.
If you have any complaints about support services, please contact Brian Smith. Hopefully, you will not need to go beyond. If you are still dissatisfied, contact the Chairperson of the Computing Committee.
Computer Committee: (2011-2012)
Tom Santner (Chairperson)