Computer Support

Documentation Moving to ASCTech Help Desk

The articles on this page will be moving to ASCTech Knowledge Base, and Department specific articles will be searchable with the tag 'statistics'.
We'll be trying to remove the outdated and duplicated articles as well, for example the articles on configuring email are on ASCTech or OCIO help portals.

Policies and Reminders

Department Computing Policies
General Information on Policies, which all users must comply with. Also information on changes in progress or past changes.


Statistics Computer Support Personnel

OSU Resources
OSU Accounts, Proxies for Journals and Books


Electronic Mail

Host and Service Names

Software Available at OSU and for Personal Use

Information for Presenters / How to Use a Projector



Web Pages


Programming / Compute Jobs

Statistics Packages

Brief Description of Facilities

The Department of Statistics computing facilities are mostly independent of the University's due to the specialized nature of our research. In addition, the Department can access various resources at the Ohio Supercomputer Center for more compute intensive jobs, and we pool some common functions at the College and University level. Some examples of University provided services are email, a course management system, cloud file sharing/storage, classrooms with projection systems and smart podiums, and extensive library services.

The Department of Statistics has three full-time computing staff, and one student staff member to provide research, teaching and operational computer support. We provide assistance in research computing, computer labs, OSU’s courseware system, tablet computers for interactive lecture capture and online courses, video conferencing, and general systems administration.

The Department supports Mac OS, Microsoft Windows, and Red Hat Enterprise Linux. Centrally, the Department maintains a Linux login server, as well as eleven Linux machines for long compute jobs, as well as GPU computing. We also maintain a windows terminal server for long jobs. In addition many faculty have workstations that are available for remote general compute. We also maintain a web server, including database facilities. We provide a backup solution for both in building and mobile machines. Many resources are available from anywhere via encrypted remote access.

We have four instructional computer labs for hands on courses. Each grad student office has at least one Windows workstation. For the new PhD and MAS students there may be several students in a large office with one computer, however our senior students and research assistants share two person offices with two computers in each office. In addition, the Department has a graduate student collaboration lab in Cockins Hall with eighteen Windows workstations, two Linux workstations, and a Macintosh. There is access to color and monochrome printing, and scanning. Like most of campus, Cockins Hall has wireless access - including a guest network - to support mobile computing, up to a density of three devices per person.

The Department works with the University to have needed software site licensed and available as widely as possible, to faculty, staff, and students, on campus and off. A non-exhaustive list of available software includes: R, Matlab, Mathematica, Minitab, SAS, JMP, SPSS, and Office.